Practitioner and Technical Support

Practitioner Support

Be sure to check out our IHT Practitioners Facebook Group and the BioScanGathering portal.

Visit BioScanGathering

Technical Support

If you need personal assistance, a customer care representative will be happy to answer any questions.

Contact Us

Computer Requirements

computerreqgraphic

Most modern computer hardware running a current version of Microsoft Windows would be considered more than enough to meet the following computer requirements.  Computer specifications with an Intel i-5, Intel i-7, or Intel i-9 computer processor have been found to be the most reliable with handling our software and device.  Please click here for full details.

It is strongly recommended that you avoid buying pocket-size computer brands (i.e., net books and tablets) as they either have a screen resolution that is too small or do not have the required computer components such as external ports needed to connect to your device.

Still Have Questions?

Check out these resources

Knowledge Base

You can find more information

about computer requirements, software and hardware

ins and outs at our Knowledge Base here.