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privacy policy

Last updated May 24, 2018

Introduction

We are committed to safeguarding the privacy of our website visitors and service users.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

In this policy, “we”, “us” and “our” refer to International Health Technologies.

Credit

This document was created using a template from Docular (https://docular.net).

How We Use Your Personal Data

In this section we have set out:

  • The general categories of personal data that we may process

  • The purposes for which we may process personal data

  • The legal bases of the processing

Types of Data We Process

Usage Data

  • We may process data about your use of our website and services (“usage data”)

  • The usage data may include:

    • Your IP address

    • Geographical location

    • Browser type and version

    • Operating system

    • Referral source

    • Length of visit

    • Page views and website navigation paths

    • Information about the timing, frequency and pattern of your service use

  • Source: Our analytics tracking system

  • Purpose: Analyzing the use of the website and services

  • Legal basis: Our legitimate interests (monitoring and improving our website and services)

Account Data

  • We may process your account data

  • Purpose: Operating our website, providing our services, ensuring security, maintaining database backups, and communicating with you

  • Legal basis: Our legitimate interests (proper administration of our website and business)

Profile Data

  • We may process your information included in your personal profile on our website

  • Purpose: Enabling and monitoring your use of our website and services

  • Legal basis: Our legitimate interests (proper administration of our website and business)

Service Data

  • We may process your personal data provided during the use of our services

  • Purpose: Operating our website, providing our services, ensuring security, maintaining database backups, and communicating with you

  • Legal basis: Our legitimate interests (proper administration of our website and business)

Publication Data

  • We may process information that you post for publication on our website or through our services

  • Purpose: Enabling publication and administering our website and services

  • Legal basis: Our legitimate interests (proper administration of our website and business)

Enquiry Data

  • We may process information contained in any enquiry you submit regarding goods and/or services

  • Purpose: Offering, marketing and selling relevant goods and/or services to you

  • Legal basis: Consent

Customer Relationship Data

  • We may process information relating to our customer relationships, including customer contact information

  • Purpose: Managing relationships with customers, communicating with customers, keeping records of communications, and promoting our products and services

  • Legal basis: Our legitimate interests (proper management of customer relationships)

Transaction Data

  • We may process information relating to transactions, including purchases of goods and services

  • The transaction data may include:

    • Your contact details

    • Your card details

    • Transaction details

  • Purpose: Supplying purchased goods and services and keeping proper records of transactions

  • Legal basis: Performance of a contract between you and us and/or taking steps at your request to enter into such a contract, and our legitimate interests (proper administration of our website and business)

Notification Data

  • We may process information that you provide for subscribing to our email notifications and/or newsletters

  • Purpose: Sending you relevant notifications and/or newsletters

  • Legal basis: Consent

Correspondence Data

  • We may process information contained in or relating to any communication that you send to us

  • The correspondence data may include:

    • Communication content

    • Metadata associated with the communication

  • Our website will generate metadata associated with communications made using website contact forms

  • Purpose: Communicating with you and record-keeping

  • Legal basis: Our legitimate interests (proper administration of our website and business and communications with users)

Additional Processing Circumstances

We may process any of your personal data identified in this policy where necessary for:

  • The establishment, exercise or defence of legal claims (whether in court proceedings or in an administrative or out-of-court procedure)

  • Obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice

  • Protecting your vital interests or the vital interests of another natural person

Important: Please do not supply any other person’s personal data to us, unless we prompt you to do so.

Providing Your Personal Data to Others

We may disclose your personal data to:

  • Any member of our group of companies (subsidiaries, ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes and on the legal bases set out in this policy

  • Our insurers and/or professional advisers insofar as reasonably necessary for:

    • Obtaining or maintaining insurance coverage

    • Managing risks

    • Obtaining professional advice

    • The establishment, exercise or defence of legal claims

We may also disclose your personal data where such disclosure is necessary for:

  • Compliance with a legal obligation to which we are subject

  • Protecting your vital interests or the vital interests of another natural person

International Transfers of Your Personal Data

We provide information about circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

You acknowledge that personal data you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

Retaining and Deleting Personal Data

This section sets out our data retention policies and procedures, designed to help ensure compliance with our legal obligations regarding retention and deletion of personal data.

General Principle: Personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose.

Retention Periods

We will retain your personal data as follows:

  • Minimum period: 1 day following initial contact

  • Maximum period: One year following initial contact (except when a customer/vendor contract is established)

Retention Criteria

In cases where we cannot specify retention periods in advance, we will determine the period based on:

  • The period of retention will be determined based on initial contact

Exception: We may retain your personal data where such retention is necessary for compliance with a legal obligation or to protect your vital interests or the vital interests of another natural person.

Amendments

  • We may update this policy from time to time by publishing a new version on our website

  • You should check this page occasionally to ensure you are happy with any changes

  • We may notify you of changes by email or through the private messaging system on our website

Your Rights

We have summarized the rights you have under data protection law. Some rights are complex, and not all details are included in our summaries. You should read the relevant laws and guidance from regulatory authorities for a full explanation of these rights.

Your Principal Rights

  • Right to access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to object to processing

  • Right to data portability

  • Right to complain to a supervisory authority

  • Right to withdraw consent

Detailed Rights Explanations

Right to Access

  • You have the right to confirmation as to whether we process your personal data

  • Where we do, you have access to the personal data, together with additional information including:

    • Details of the purposes of processing

    • Categories of personal data concerned

    • Recipients of the personal data

  • We will supply a copy of your personal data (first copy free of charge, additional copies may be subject to a reasonable fee)

Right to Rectification

  • You have the right to have any inaccurate personal data rectified

  • You have the right to have incomplete personal data completed

Right to Erasure

  • In some circumstances, you have the right to erasure of your personal data without undue delay

  • Circumstances include:

    • Personal data are no longer necessary for the purposes for which they were collected

    • You withdraw consent to consent-based processing

    • You object to processing under certain rules of applicable data protection law

    • Processing is for direct marketing purposes

    • Personal data have been unlawfully processed

  • Exclusions include where processing is necessary for:

    • Exercising the right of freedom of expression and information

    • Compliance with a legal obligation

    • The establishment, exercise or defence of legal claims

Right to Restrict Processing

  • Circumstances where you can restrict processing:

    • You contest the accuracy of the personal data

    • Processing is unlawful but you oppose erasure

    • We no longer need the personal data for our processing purposes, but you require it for legal claims

    • You have objected to processing, pending verification of that objection

  • Where processing has been restricted, we may continue to store your personal data but will only otherwise process it:

    • With your consent

    • For the establishment, exercise or defence of legal claims

    • For the protection of the rights of another natural or legal person

    • For reasons of important public interest

Right to Object

  • You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only where the legal basis for processing is:

    • Performance of a task carried out in the public interest or in the exercise of official authority

    • Purposes of legitimate interests pursued by us or by a third party

  • If you make such an objection, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or the processing is for legal claims

  • You have the right to object to processing for direct marketing purposes (including profiling for direct marketing)

  • You have the right to object to processing for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless necessary for public interest

Right to Data Portability

  • Where the legal basis for processing is consent or contract performance, and processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format

  • This right does not apply where it would adversely affect the rights and freedoms of others

Right to Complain

  • If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection

  • You may do so in the EU member state of your habitual residence, your place of work, or the place of the alleged infringement

Right to Withdraw Consent

  • Where the legal basis for processing is consent, you have the right to withdraw that consent at any time

  • Withdrawal will not affect the lawfulness of processing before the withdrawal

Exercising Your Rights

  • You may exercise any of your rights in relation to your personal data by written notice to us

About Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Types of Cookies

Persistent Cookies

  • Stored by a web browser and remain valid until their set expiry date, unless deleted by the user before the expiry date

Session Cookies

  • Expire at the end of the user session, when the web browser is closed

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies That We Use

We use cookies for the following purposes:

  • Authentication – We use cookies to identify you when you visit our website and as you navigate our website

  • Status – We use cookies to help us determine if you are logged into our website

  • Personalisation – We use cookies to store information about your preferences and to personalise the website for you

  • Security – We use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally

  • Analysis – We use cookies to help us analyze the use and performance of our website and services

Cookies Used by Our Service Providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

Google Analytics

  • We use Google Analytics to analyze the use of our website

  • Google Analytics gathers information about website use by means of cookies

  • The information gathered relating to our website is used to create reports about the use of our website

  • Google’s privacy policy is available at: https://www.google.com/policies/privacy/

GoDaddy

  • We use GoDaddy to host this website

  • This service uses cookies for WordPress

  • You can view the privacy policy of this service provider at www.godaddy.com

Managing Cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can obtain up-to-date information about blocking and deleting cookies via these links:

Important Notes:

  • Blocking all cookies will have a negative impact upon the usability of many websites

  • If you block cookies, you will not be able to use all the features on our website

Our Details

This website is owned and operated by International Health Technologies.

Contact Information

You can contact us:

  • Using our website contact form

  • By telephone, on the contact number published on our website from time to time

Physica Energetics

Physica Energetics is an internationally renowned professional, family-owned natural remedy company providing licensed and certified bioenergetic and healing arts practitioners with pure, effective, sustainable, hand-crafted, natural products.

Energique, Inc.
A provider of natural healthcare remedies since 1992, Energique offers a complete line of homeopathics (singles and combinations), herbal extracts (singles and combinations), nutritional supplements, and essential oils. Additionally, Energique can produce a variety of individualized products including custom manufacturing of remedies and private labeling of in-house formulas. We are dedicated to helping and educating others through the advancement of natural remedies and whole health.
Nutri
Nutri works hand in hand with the finest companies in the nutrition field and as a result you can access a comprehensive range of products assembled to specifically meet the needs of the modern practitioner. The Nutri range includes specialist nutritional supplements, with many innovative products at the cutting edge of technological development.
Medi-Herb
Co-founded in 1986 by Associate Professor Kerry Bone, MediHerb is the first choice for health care professionals in herbal products in Australia, New Zealand and USA. In October 2004 MediHerb introduced a new synergistic nutritional product range called MH Enhance designed to complement MediHerb’s herbal range.A key part of MediHerb’s success is that it has over 20 herbalists and naturopaths in various areas of the organisation. These health care professionals, including Kerry Bone, continue to see patients in their own clinics every week so they are in touch with current health issues. This means that we know from our own hands-on experience how the MediHerb products work and can provide health care professionals and their patients with guidance and education. Based in beautiful South-East Queensland, MediHerb’s mission is to provide superior quality, efficacious treatment solutions to health care professionals. Standard Process is the US distributor of Medi-Herb products.
Deseret Biologicals
Deseret Biologicals began operations in 1987 with a commitment to provide the best solutions in energetic health. Today, we serve customers throughout North America, Europe, Asia, Australia and the Middle East. We regularly update our unique product line to ensure that our customers have access to the latest advances in energetic medicine. Our organization is large enough to satisfy a global need, yet small enough to deliver efficient and personalized service and results.
Standard Process Inc
Since 1929, we have grown from a company with one product, Catalyn®, to a company that now offers health care professionals three lines of high-quality products: Standard Process whole food supplements, Standard Process Veterinary Formulas™ (whole food supplements for canine and feline patients), and MediHerb® herbal products. We are and always will be dedicated to growing high-quality ingredients on our certified organic farmland, so that patients will receive the best in whole food nutrition for years to come. Please browse our website to learn more about our company and our exceptional products.